QUALITY, SERVICE AND VALUE
Quality
Everything we do at Wye First Aid is underpinned by our commitment to quality and professionalism. A team of highly qualified, experienced training facilitators deliver all our courses. They combine in-depth specialist expertise from their real life experiences with passionate, stimulating presentations, which truly engages delegates and therefore maximises their learning potential. Our training “Comes from Real Life – For Real Life”
We believe in participative learning and limit group sizes to enable us to use multi-sensory teaching & learning strategies.
1. Lecture and experiential learning activities
2. Corrective practice of skills
3. Discussions
4. Group Work
5. Simulation scenarios
We follow industry good practice in limiting these classes thereby ensuring that an individual does not get “lost” amongst a larger group. Our class resources exceed those made available by many other providers.
Our training is fun, interactive and places great emphasis on hands on activities which means our students return to their workplace, knowledgeable, confident but above all safe and effective to act should the need arise.
Service
We aim to provide the service that a busy organisation requires, that’s why we will provide a dedicated point of contact so you will always know who to speak to.
Offer email and phone support when you need to “pick our brains”, provide a summary report of the delegates course evaluations’ so you know that we are delivering up to expectations.
We offer a recall system that gives advance notice of who is due requalification. We send & receive most course administrative documents electronically to minimise costs and help maintain environmental sustainability.
Our invoicing and payment system is electronic so is quick, easy & efficient.
Value
In today’s business climate, organisations need to ensure they get the best in value for money. You don’t need us to tell you that cheapest is not always best value.With Wye First Aid you will get best value for money. Our courses are competitively priced and offer exceptional value.
Value for money – our fee is fully-inclusive; it covers the cost of your students learning materials, examination fees (where applicable) and certificates. There are no hidden extras or nasty surprises.
Value for students – We believe in participative learning and strictly limit group sizes to enable this. Wye First Aid courses are designed to focus on the unique needs of each individual attendee. This means delegates will receive the best and highest impact training possible, from professional trainers.
For many training providers, that would be enough. But at Wye First Aid we are constantly seeking to raise standards still higher. We have worked with our customers so that the courses reflect their needs and those of the modern workplace, the latest educational practice and as usual up-to-the-minute medical thinking. You already know the true cost of inadequately trained staff may be immeasurable.
